Ordering

Where Are My Licenses?

After completing your order, you will be emailed a confirmation of your purchase. In your your Projects Portal (https://drivercentral.io/index.php?dispatch=license_portal.overview) licences will be available to assign to a specific project. After Creating a Project (https://help.drivercentral.io/966117-Create-a-Project) you will be able to assign purchased licenses to your project. Select your project and click on 'Add License' (+ icon). You will be presented with a list of licenses that are...

Invoice of Purchases

Purchase invoices can be found in on the orders page of your DriverCentral account. Login to DriverCentral then click on the profile icon in the top righ corner and select "Orders." After selecting the "Orders" page you will presented with a list of all DriverCentral orders. Select the order number of your purchase. You will now be presented with the order information. Select the "Print Invoice" button at the top of the page to create a PDF invoice. Your invoice will now be generated i...

I Need a Refund

If you need a refund login to DriverCentral then click on the profile icon in the top righ corner and select "Orders." Here you will be presented with all of your Driver Central orders. Select the order number of the order of the purchase you would like refunded. At the top of the order number page select the "Request Return" button to request a return. After selecting "Request Return" you will be prompted to select the item(s) you wish to return for your order. Please select the item(...

Cannot Complete Order

If you are having problems completing an order please submit a support ticket (https://help.drivercentral.io/submit_ticket) and include the following: - The driver(s) you need as well as the quantity. - Your DriverCentral account email address. Once the ticket is submitted, we will create a manual order on our end and send a PayPal invoice to your DriverCentral email address. Once the invoice has been paid we will release the licences for use into your drivercentral account.