The fastest way to get support is to open a live chat at our helpdesk. Select the green "Online chat support" button at the bottom right of the screen to begin a live chat if we are online.
DriverCentral has live chat available from 8:30am to 5:00pm MST Monday-Friday. We are a small team and receive on average 75 chats and tickets per day so there may be times when we need to turn off chat in order to handle the volume of current support inquiries. We do our best to answer dealers within an hour during business time.
If we are not online you can leave us an offline message by clicking the “Leave us an offline message” button. This button will send us a message that we will reply to as soon as we are able.
Additionally, you can Submit a Helpdesk Ticket at any time and we will respond as soon as we are able via the email address entered with the ticket. Please provide as much information as possible so we can resolve your issue quickly and effectively.
We will get back to you as soon as we can and we appreciate your patience!