We have live chat available 8:30am to 5:00pm Mountain Standard Time Monday-Friday. If the green "Online Chat Support" button is displayed we are online. Just click the button to start a live chat.
We are based in the U.S. so we observe standard U.S. holidays. We are a small team and receive on average 75 chats and tickets per day so there may be times when we need to turn off chat in order to handle the volume of current support inquiries. If you need support and live chat is not available, please Submit a Support Ticket. Thanks!